Enterprise &
Public sectors

Engage customers and members of the public through message apps, with custom journeys and integrations to meet any use case.

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Custom workflows to solve custom problems

We work with you to create messaging workflows that deliver positive outcomes for your customers and users

Use Case Example

Support

By eliminating manual data-entry steps in the support process, you can significantly multiply time savings for your IT team. With Payemoji You can remove multiple steps or fully resolve customers' issues through messaging.

Use Case Example

Live updates

Establish a connection to your delivery API to enable customers to access live delivery status updates via messaging apps.

Use Case Example

Surveys

Create custom surveys to gather valuable data from customers and employees through messaging apps. Use it to create a powerful alternative to forms with an input history readily available to both the user and your company.

Use Case Example

Lead Generation

Supplement your standard contact pages and channels with a more personable, conversational approach.

Use Case Example

Onboarding

Supplement your standard contact pages and channels with a more personable, conversational approach.

Integration

Custom API Integrations

We will integrate our service into your back end systems from accounting software, Point of Sale, public APIs, legacy systems etc. We will work with you to make sure our service works E2E for your service.

Use Cases

Enterprises & Public Sector use cases

  • Aviation Airlines, Airports, Freight

  • Public Transport Buses, Trams, Trains

  • Automotive Services Rental Cars, private hire, taxis

  • Banking and Financial Services Payments, OTPs

  • Delivery, Logistics, and E-Commerce

  • Hotels and Hospitality Book rooms, Check In.out, FAQs, Local services

  • Retail and F&B eCommerce, Digital Concierge

  • Hospital, Healthcare, and Rehabilitation

  • Insurance Claims, status updates, policy details

  • Manufacturing includes After-Sales and Product Warranty Registration

  • Connected Buildings, PropTech, and Facilities Management

  • Smart Campus

  • Smart Home/IoT

  • Service Providers includes Telcos and ISPs

  • Utilities and Energy Companies

  • Parking meters

Key Features

Customer Support through OMNI channel inbox

Our shared inbox allows you to see all conversations between your customers and members of the public and your chatbot. At any time handover a chat to a staff member to respond.

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Integrated Customized Appointments

Allow your customers and members of the public to book appointments through messaging. We will integrate into existing appointments or use our appointments to meet your needs. We will customize to your needs

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Grow sales
Sell more through eCommerce

Create beautiful buying customer journeys with our eCommerce solutions. We will provide you your very own eCommerce Tenant and work with you to meet your exact requirements. Have your own eCommerce? No problem we will integrate our messaging solutions.

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Grow sales

Create hard working messenger app journeys that work to solve your audiences issues.

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